Bajaj Allianz Life Insurance has achieved a remarkable Claim Settlement Ratio of 99.23% for the fiscal year 2023-24, solidifying its reputation as a customer-centric insurer. This milestone underscores the company’s relentless commitment to ensuring policyholders’ peace of mind during times of need.
Tarun Chugh, Managing Director & CEO of Bajaj Allianz Life, attributed this success to the company’s strategic investments in enhancing processes and leveraging technology. He emphasized the company’s unwavering focus on prioritizing customers and delivering seamless experiences.
The company’s sustained growth trajectory is reflected in its efficient claim settlement practices, facilitated by initiatives such as expert assistance to family members and proactive communication with claimants.Bajaj Allianz Life’s dedication to its customers is further evident in its track record of settling over 2.8 lakh individual claims, amounting to a total payout exceeding INR 6400 crores from FY 2006 to FY 2024.
