Samsung announces enhanced care+ program, elevates customer service standards

Article:Samsung, the forefront leader in India’s consumer electronics landscape, has unveiled a substantial upgrade to its renowned Samsung Care+ program, aimed at raising the bar for customer service standards.

This initiative promises users unparalleled benefits at no extra cost, marking a significant stride in customer-centricity.Under the revamped Samsung Care+ program, customers now have the privilege of availing two claims annually, encompassing both screen protection and accidental or liquid damage protection plans.

This enhancement underscores Samsung’s unwavering commitment to enhancing consumer experience and satisfaction.As the sole authorized program for Galaxy devices, Samsung Care+ assures 100% coverage without depreciation, coupled with convenient walk-in services and pick-up and drop facilities for seamless claim registration. Moreover, customers benefit from the expertise of Samsung’s certified technicians, who exclusively employ genuine Samsung parts to ensure optimal device performance and longevity.With plans starting at just INR 399, Samsung Care+ caters to a diverse range of Galaxy devices, including smartphones, tablets, watches, and books. The program also boasts a hassle-free claim process, requiring minimal documentation while prioritizing data privacy and protection.

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