Tata Motors has made significant strides in the Indian trucking industry by continuously strengthening its service ecosystem and playing a pivotal role in ensuring higher uptime of vehicles, a crucial element in meeting today’s tight freight delivery timelines. Focused on offering a robust service network, range of value-added services, easy access to genuine spare parts, along with prioritizing driver well-being, the company consistently assures customers of an excellent ownership experience.
Tata Motors has established a comprehensive service network in Assam, with 90 strategically located touchpoints and well-stocked dealerships. The company’s skilled technicians are central to its service excellence. To enhance the ownership experience, Tata Motors offers value-added services such as uptime assurance, on-site service, annual maintenance contract, and fleet management solutions. Initiatives like Tata Alert and Tata Kavach provide swift roadside assistance and repairs for accidental vehicles, while Tata Zippy Assurance ensures timely resolution of service concerns. These services minimize downtime and increase vehicle reliability, enhancing business efficiency.
Tata Motors, a key player in India’s logistics industry, is dedicated to driver welfare. The company offers comprehensive driver training programs, ensuring drivers are equipped with the latest skills for safe and efficient vehicle operation. Additionally, the company offers programs like ‘Tata Samarth’, focusing on drivers’ health, safety, and well-being, thereby improving their quality of life and the lives of their families.
